MY RETURNS

START YOUR RETURN

To start a return or exchange, please email Customer Service Here with your order number and the item(s) you’d like to return.

Our team will review your request and provide next steps.

 

ELIGIBILITY FOR RETURNS & EXCHANGES

DE:Part accepts returns and exchanges initiated within 60 days of delivery.

  • We offer free returns and exchanges on regular priced items
  • Sale items marked Credit/Exchange are eligible for store credit or exchange only
  • Sale items marked Final Sale are not eligible for return, exchange, or credit. No exceptions
  • Using welcome or one-time promotional discount codes does not make your order final sale

If you experience any issues when starting a return using a welcome or promotional code, please contact Customer Service.

Additional return conditions:

  • Returned items must be unworn, unwashed, undamaged, unused, and have all original tags attached
  • DE:Part reserves the right to deny a refund if returned merchandise does not meet these requirements

 

MODIFIED RETURN POLICY

Customers who return more than $7,500 in merchandise within a 12-month period may be subject to a modified return policy. If this applies to you, our team will contact you directly.

 

HOW TO RETURN OR EXCHANGE YOUR ITEM(S)

  1. Pack your item(s) securely for shipment
  2. Drop off your package

Once DE:Part receives your return, please allow 7–10 business days for your refund or store credit to be processed.

 

RETURNING WITHOUT OUR RETURN LABEL

You are responsible for tracking and securing your shipment. Please email us once your return has been sent.

Return address:
DE:Part Warehouse
1930 E. 65th St.
Los Angeles, CA 90001

 

QUESTIONS?

For additional assistance, contact DE:Part Customer Service